Support
Ecosol is dedicated to providing the best products and technology combined with the highest level of service and support for our customers. This section provides you with basic support for your new Powerstick. If you have any more questions or are experiencing problems with your Powerstick send an e-mail to Support@Powerstick.com or contact us at 1-877-ECOSOL-1.
When contacting us, please be sure to provide us with your exact email address, name, address and/or telephone number(s) in order to ensure a quick and effective response to your inquiry.
Warranty
Ecosol Solar Technologies warrants that the product shall be free from defects in workmanship for a period of (1) one year from date of purchase. Ecosol Solar Technologies, Inc. will without charge and at its sole election, repair, replace or credit the customer for any products which are proven to be defective as a result of a failure in Ecosol’s workmanship. For more information send us an e-mail or contact us at 1-877-ECOSOL-1.
When contacting us, please be sure to provide us with your exact email address, name, address and/or telephone number(s) in order to ensure a quick and effective response to your inquiry.
Quick Guide
Reset
| In case of system failure you can reset the Powerstick. Press down on the Power button for 5 seconds for a system reset. |
SourceYour source of power is any USB port on any computer, car dashboard, aeroplane seat, etc. | COMPUTER ASLEEP Some computers cannot charge devices in sleep mode. Make sure your computer is on and not set to sleep mode when charging the Powerstick. FAULTY PORT Make sure your cable is properly connected and nothing is blocking your port. Try charging the Powerstick in another USB port. |
PowerIf your screen is not displaying any bars, an overnight charge may be required to restore power to the LCD display. | FAULTY PORT Make sure your cable is properly connected and nothing is blocking your port. Try charging the Powerstick in another USB port. |
